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If you create a feedback form in Microsoft Office FrontPage 2003 or Microsoft FrontPage 2002 by using the Feedback Form template then your website visiters may get this error when they submit a feedback form "Cannot run the FrontPage Server Extensions on this page".

It probably because you saved the page to a subfolder instead of saving it to the root folder of the Web site. When a client submits the form, the FrontPage Save Results component tries to save the results to the wrong location. For example, if you saved the feedback page to a subfolder named Test, then the Save Results component will save the results to the Test/_private folder which does not exist.

You can follow the steps below to solve the problem:

1. Open your Web in FrontPage.
2. In the folder list, expand the _private folder that is in the root of your Web site.
3. Locate the Feedback.txt file. If you cannot locate this file, follow these steps:
   • a. On the File menu, click New, and then click Page or Web. The task pane opens.
   • Under New from template, click Page Templates.
   • On the General tab, click Normal Page, and then click OK.
   • Switch to HTML view, and then delete all the HTML code.
   • On the File menu, click Save.
   • Locate and then double-click the _private folder that is in the root of your Web.
   • In the Save as type box, click All Files (*.*).
   • In the File name box, type Feedback.txt. i. Click Save.
4. Open the page that contains the feedback form.
5. Right-click the form, and then click Form Properties.

Note that the File name field shows that the results will be saved to the relative path of _private/Feedback.txt, which does not exist. (For example, if you saved the feedback page to a subfolder named Test in the root of your Web site, this path is /Test/_private/Feedback.txt.)

6. Click Browse.
7. Locate and then double-click the _private folder that is in the root of your Web.
8. Click the Feedback.txt file, and then click OK.
9. Save the form page.

You can refer to http://support.microsoft.com/kb/320872 for more details

When you  host website at webhost4life you may get 403 forbidden error on your website saying you don’t have permission to access the site. How to fix it?

First you need to check if you have upload your website files to correctly directory. Let’s say if your domain is pointed to folder "site1" then you’ll make sure your website files are uploaded to the site1 folder.

And then you’ll check if the default page that has been configured. Webhost4life has a list of default pages that start with "index" and "default" like "index.html,index.asp,index.aspx,index.php,default,html,default.asp…" So if you use other pages such as home.html,welcome.html… as you default page,you’ll need to add that page to the default page list. You can login your account at webhost4life and then go to Site Admin->Set default page to do that.

And also if you are using webhost4life linux  hosting plan then you still need to check and make sure the file permission on the .htaccess files is set to chomd 0644. You can do that in webhost4life hosting control panel->site admin->file manager section.

If all the above are correct then you may contact their technical support to check further.

If you want to sign up hosting account with webhost4life please don’t forget to use "wh4l" as your referral ID(sponsor ID) or open webhost4life’s website via the following link http://www.webhost4life.com/default.asp?refid=wh4l&refurl=http://www.wh4l.net to sign up account. We will get some referral commission if you do that so we can continue to provide the free support service.Thanks