HEXONET TERMINATION of DNS Resolution for CHINESE Resellers

TERMINATION of DNS Resolution for CHINESE Resellers ONLY, August 1, 2011

As many of you already know, HEXONET in the past few months has dealt with several massive DDos attacks originating from China directed at domains managed by Chinese resellers. Though HEXONET systems are engineered for scalability and performance, some of the best systems industry-wide, the size and nature of these DDos attacks are beginning to affect our non-Chinese customers globally. In addition, the aftermath of such attacks are tremendously raising our operating costs with the added man-power, bandwidth, and upstream service provider penalties.

Again these attacks from China are unprecedented, generating an amazing 2 million queries per second per server, totally saturating network connectivity to our servers and even into our upstream datacenters. This past attack generated a bandwidth of more than 80 Gbit on all locations accumulated. In performing a full and lengthy technical review, its is clear that every DDos attack originated from China and was targeted toward domains managed by Chinese resellers. As a result, HEXONET unfortunately, for the protection of our global network of resellers, must take action to prevent further damage.

Regrettably, as of August 1, 2011 the following changes will go into effect:

- HEXONET/ISPAPI DNS Servers will NOT RESOLVE zones that originate from China

- Domains managed by Chinese resellers still configured to use HEXONET nameservers or DNS after August 1, 2011, will fail to resolve

- HEXONET reserves the right to filter any malicious TRAFFIC from China

This TERMINATION NOTICE for DNS Resolution using HEXONET Nameservers is effective IMMEDIATELY and will be enforced on August 1, 2011.

To help and assist our loyal Chinese resellers, HEXONET is now offering a software that allows any Chinese reseller to easily maintain their own DNS Server on a LINUX operating system. This software is easy to install and operate. Use of this software requires the Chinese reseller to be running their own server hardware. The software, the “HEXONET NameServer Manager”, allows Chinese resellers to continue managing their DNS zones through the HEXONET Web Control Panel or via API as they have done in the past.

The HEXONET NameServer Manager will be available for download on Tuesday July 26, 2011 at http://www.hexonet.net/files/dns/manager/. Additionally, HEXONET will be providing technical support for any reseller needing assistance installing, migrating, or operating their own nameservers using this software. As always for free support please email HEXONET at support@hexonet.net.

Again, this TERMINATION only effects DNS RESOLUTION for Chinese resellers. DOMAIN NAME REGISTRATION or MANAGEMENT IS NOT EFFECTED and Chinese resellers can continue registering domain names without issue.

We thank you for your understanding and cooperation in this matter.

That’s the email content HEXONET recently sent to their Chinese resellers,and to my opinion,that’s the most stupid decision I’ve ever seen before.This just leave a deep impression to their customers or potential customers they are not cable to handle DDos attack and my lose lots of customers just because of this.Don’t you thik so?

Posted in Webhosting Articles by admin at July 26th, 2011.

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